Privacy Policy for ADR Carriers Ltd
Last Updated: 02/01/2025
ADR Carriers Ltd (referred to as “we,” “our,” or “us”) is committed to safeguarding your privacy. This privacy policy describes how we collect, use, disclose, and protect your personal data when you visit our website [adrcarriers.co.uk] and use our services. We adhere to the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) to ensure the highest standards of data protection.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Data: Name, job title, company name, email address, phone number, and other contact information.
- Transactional Data: Payment details and transaction history for services provided.
- Technical Data: IP address, browser type, device type, operating system, and other technical information.
- Usage Data: Information about how you use our website, including pages visited, time spent on the site, and interaction with site features.
- Communication Data: Any communication you send to us, including emails, inquiries, or messages through our contact forms.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Provide Our Services: To deliver our hazardous goods courier and logistics services as requested.
- To Communicate: To respond to inquiries, provide updates, and address questions or issues.
- To Improve Our Services: To analyze user data and enhance our website and service offerings.
- To Ensure Security and Compliance: To detect and prevent fraud and ensure compliance with applicable regulations.
- Marketing and Outreach: With your consent, we may use your data to send newsletters, promotional offers, and updates regarding our services.
3. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: You have given your explicit consent for us to process your data for specific purposes.
- Contractual Necessity: The processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
- Legal Obligation: We may need to process your data to comply with legal requirements.
- Legitimate Interests: We process data based on our legitimate business interests, provided that these do not override your rights and freedoms.
4. How We Protect Your Information
We implement various security measures to protect your personal data, including:
- Encryption: Data is encrypted during transmission using industry-standard SSL/TLS protocols.
- Access Controls: Access to personal data is restricted to authorized personnel only, based on their role and necessity.
- Regular Security Audits: We conduct regular audits and security assessments to identify and mitigate potential vulnerabilities.
5. Data Sharing and Disclosure
We do not sell or trade your personal data. We may share your data under the following conditions:
- Service Providers: We may share your data with trusted third-party service providers who assist us in conducting business operations (e.g., payment processing, website hosting).
- Legal Requirements: We may disclose your information when required by law, such as in response to a court order or regulatory request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owner as part of that transaction.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the United Kingdom and the European Economic Area (EEA). We ensure compliance with GDPR by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission or other legally recognized mechanisms.
7. Your Data Protection Rights
Under the GDPR and UK data protection law, you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You can ask us to delete your personal data when it is no longer needed or if you withdraw your consent.
- Right to Restriction: You can request that we restrict processing of your data under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.
- Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or relevant European data protection authority if you believe we have infringed upon your data protection rights.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information and enhance your browsing experience. For more details on how we use cookies, please refer to our [Cookie Policy].
9. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16 without parental consent, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us:
ADR Carriers Ltd
Church view Newton Arlosh
Wigton CA75ET
Email: hazload@adrcarriers.net
Phone: + 44 (0) 800 9991263
End of Privacy Policy
This privacy policy should be reviewed periodically to ensure it remains compliant with applicable data protection laws in the UK and Europe.